Report abuse

To file an abuse complaint for a service provided by Gandi, you can:

  1. Fill out the form below

    The form will send your complaint to

  2. Call +33.170377661

    The answering machine will provide you with the procedure to follow

  3. Write directly to

    Please be sure to include any elements that will back up your complaint.

All abuse complaints will be handled by one of our agents, 24/7.

Contact the abuse department

Learn more about the complaint procedure:

  • All communication is done exclusively via email. Be sure to provide us with a valid email address so that we can reply to you.
  • For every new complaint you send, you will automatically receive a confirmation email containing a case ticket reference number in the subject. To assure the most efficient handling of your case, please be sure to include this number in all your correspondences with us regarding your complaint.
  • Once your complaint has been received, our dedicated team will review the details of your case in light of the information that is accessible to us in our database.
  • We proceed on a case-by-case basis, and perform the necessary actions that we deem necessary within the framework of current applicable law.