How can we help you?

SECURITY ALERT: If you got an unexpected email from support@gandi.net in French concerning a payment, IGNORE the message. It is a fraudulent mail.
For more information and what to do: https://news.gandi.net/en/2019/06/spoofing-phishing-and-gandi-what-you-need-to-know/.

Frequently asked questions

Ask for help from the support team

We can provide you with more personalized answers if you log into your account before using this form. If you are a reseller, you will need it to select your reseller organization.

Tips

To update the information of your account, go to the account page corresponding to your personal account (username) or "organization" as needed.

You may update all your information, with the exception of the name of account holder owner, or company name in the event of an "organization".

If you need more information on this, please see our documentation.

Additional services

Need help with specific topics?

No worries, you can schedule a phone call with one of our experts for help with bulk operations, portfolio management, domain name strategy, or other topics of concern in the management of your products or online presence.

See our documentation for details.

Get expert advice from Gandi

Protect your trademark by registering it in the Trademark ClearingHouse (TMCH) database with Gandi.
Once you have done this, you can register domains corresponding to your trademark during an extension's Sunrise Period. You will also be notified when someone tries to register a domain corresponding to your trademark.

See our documentation for details.
Register with TMCH